Full-Service MANAGEMENT

For your Washington D.C Association (Why is this necessary?)

EJF offers a wide-range of services that will fit for every community in the DC, Virginia and Maryland area. Our Full-Service Plan is our most comprehensive package offering communities the highest-level of support including financial, physical, administrative management, and online needs. In addition to the services listed here, we are also able to add customized offerings to the plan to help your community operate in a manner that is best suited for your specific association.

Additional services may include enhanced onsite technology support, digital conversion and storage services, etc. Does your community have a need that you don’t see listed? Please contact us today at 202.464.9777, or complete our no-obligation inquiry form to the right. We welcome the opportunity to discuss the needs of your community!

What is included in our Full-Service Plan:

• FINANCIAL MANAGEMENT

  • Real-Time Access toview Financial Statements, Bank Balances, Homeowner Accounts
  • Timely Monthly Financial Reports
  • Collection of Fees
  • Implementation of Association's Collection Policy
  • Monthly Electronic Payment Reminder Statements
  • Delinquency Processing & Collections Tracking
  • Pre-Negotiated Free Banking
  • Daily Bank Reconciliations
  • Daily Processing of Invoices
  • Electronic Processing of Invoices
  • Audit Review & Support
  • Periodic Review of Bank Account Balances
  • Income Tax Filing Facilitation
  • Budget Preparation
  • Payroll Administration

• PHYSICAL MANAGEMENT

  • Onboarding Property Inspection Conducted by Independent Consultant
  • Dedicated Property Manager
  • Weekly Updates on all Open Action Items
  • 24-Hour Emergency On-Call Service
  • Bulk Buying Power for Best Prices
  • Routine Site Inspections
  • Bid and Proposal Solicitations
  • Vendor Management
  • Reserve Studies Facilitation

• ADMINISTRATIVE MANAGEMENT

  • Customer Service Support
  • Resale Package Processing
  • New Owner Welcome Packages
  • Records & File Maintenance
  • Resident Communication Facilitation
  • Meeting Attendance
  • Annual Meeting Support
  • CCR/Rule Enforcement
  • Insurance Claim Filing
  • Personnel Hiring & Training
  • Subcontractor Supervision

• ONLINE SYSTEMS

  • Board Portal
  • Online Access to Association Documents
  • Online Access to Financials & Invoices
  • Online Access to Review Owner's Accounts
  • Submit a Maintenance Request
  • Homeowner Portal
  • Online Payment Systems
  • Community Website